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lion heart

lion heart

$11.60Price

$11.60 / 1lb1 Pound

Quantity

Price Options

One-time purchase

$11.60

lion heart

$10.44monthly/ auto-renew

Return Policy

If you are dissatisfied with a Product for any reason, please contact us at CUSTOMERSERVICE@RawRaw.com or call us at 619 777-5637and, we will discuss possible remedies with you, which we can choose at our discretion. This may include replacing the Product at our expense, providing you a full or partial credit, providing a refund of the purchase price, or determining that no remedy is appropriate. We may require the return or photographic documentation of any Product with which you are dissatisfied before we provide you a credit or refund.

contact informaion

RawRaw llc

1902 wright pl #1652

carlsbad ca 92008

619-777-5637

rawraw.company@gmail.com

terms and conditions

Thank you for visiting our site. These Terms of Use (these “Terms”) govern your interaction with RawRaw this website, our blogs, your account management page, as well as any orders you place with us. These Terms are important and affect your legal rights, so please read them carefully. Note that these Terms contain a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

By accessing or using the websites (we will refer to them as the “Sites”) provided by RawRaw llc our affiliates you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms and Privacy Policy, you may not access or use the Sites or place an order or receive or use the products made available through the Sites.

For ease of reading in this agreement we will refer to the company as “RawRaw” “we,” “us” or “our”, and the website visitor or customer as “you,” “user” or “customer.” For use in these Terms of Use, RawRaw “Products” shall mean all food products, other pet products, and services that RawRaw now offers or may offer in the future.

If you are using the Sites on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf and that such entity agrees to be responsible to us if you or such entity violates these Terms.

Changes to Terms

We reserve the right to change or modify these Terms at any time and in our sole discretion. If we make changes to these Terms, we will provide notice of changes, such as by sending an email notification, providing notice through the Sites or updating the “Last Updated” date at the beginning of these Terms. By continuing to access or use the Sites or order, receive or use Products, you confirm your acceptance of the revised Terms. We encourage you to review the Terms to ensure that you understand the terms and conditions that apply when you access or use the Sites or when you order, receive or use the Products. If you do not agree to the revised Terms, you may not access or use the Sites or order, receive or use the Products.

Eligibility

The Sites are not targeted toward or intended for use by anyone under the age of 18. By using the Sites, you represent and warrant that you (a) are 18 years of age or older, (b) are a legal resident of the United States, (c) have not been previously suspended or removed from the Sites, or engaged in any activity that could result in suspension or removal from the Sites, and (d) have full power and authority to enter into these Terms and in so doing will not violate any other agreement to which you are a party.

Terms of Sale

Pet Products; Introductory Trial Offers & Other Promotions; Recurring Orders; Cancellation Policy.

Pet Products. We wish to make clear that our Products are designed for pets and/or pet consumption only and are not approved for humans and/or human consumption.

We offer different meal plans for our various meals on a subscription basis (each, a “Recurring Order”).

Recurring Orders. When you use the sites to establish or change an order, you agree that RawRaw (or our third-party payment processor) is authorized to charge your financial account at the time of each recurring shipment (in addition to any applicable taxes and other charges). Your order is recurring until you cancel it, or we suspend or stop providing access to the sites or products in accordance with these terms. You are responsible for the accuracy of your order so please review it carefully. In the event you need to make changes or cancel your order, you must do so at least two (2) business days in advance for the change to take effect. Changes can be made online on your “my account” page, by emailing customer service by calling customer service at 619-777-5637

Cancellation Policy. You may cancel your account at any time. However, if you do so with less than two day’s notice prior to an order being shipped from our facility, you will be required to pay for that shipment. To cancel, simply call customer service at 619-777-5637 You are responsible for all charges (in addition to any applicable taxes and other charges) incurred before the effective date of your request.

In the event you cancel your account, please note that we may still send you promotional communications unless you opt out of receiving those communications by following the accompanying unsubscribe instructions.

Introductory Trial Offers & Other Promotions

From time to time, we may offer trials or other promotions for specified periods of time. If we offer you a promotion, additional terms will be provided in the marketing materials or at registration describing the particular promotion. In the event of a conflict with these Terms, the specific terms of the promotion will prevail.

With respect to trial offers, once your introductory trial offer ends, we (or our third-party payment processor) will begin billing your designated payment method on a recurring basis for your order (plus any applicable taxes and other charges), unless you cancel future orders prior to the end of your trial. Please note that you may not receive a notice from us that your trial has ended. We reserve the right to modify or terminate promotions, at any time, without notice and in our sole discretion.

Payment and Billing Information

By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your Recurring Order or other purchase (including any applicable taxes and other charges) (collectively, as applicable, an “Order”). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Order may be suspended or cancelled. You must resolve any problem we encounter in order to proceed with your Order. In the event you want to change, or update payment information associated with your account, you can do so at any time by logging into your account page.

The amount billed may vary due to promotional offers, changes in price, changes to your Recurring Order or changes in applicable taxes or other charges, and you authorize us (or our third-party payment processor) to charge your payment method for the corresponding amount.

In the event your credit card fails when we attempt a charge, we will promptly notify you and try again periodically. If we cannot successfully charge your card, we reserve the right to not send your Order. If we do send your Order, you are responsible for prompt payment.

Pricing and Availability

All prices are shown in U.S. dollars and applicable taxes and other charges, if any, are additional unless explicitly stated otherwise. We reserve the right to adjust prices as we may determine in our sole discretion, at any time and without notice; provided, however, that if we change the amounts or other charges associated with your Recurring Order, we will provide advance notice of such changes in accordance with the section above on Changes to Terms. We will not, however, be able to notify you of changes in any applicable taxes.

We strive to provide you with high-quality Products and given the perishable nature of our Products and market conditions beyond our control, we may be required to make substitutions from time to time. With natural ingredients, our Products are subject to availability, and so we may impose limits on any Order or to discontinue offering certain Products and to substitute Products (including, but not limited to, specific meal ingredients or entire meals) without prior notice. If you are not satisfied with a substitution, please contact us at call Customer Service at 619-777-5637

Deliveries

We send Orders for delivery through our local delivery program and third-party carriers. It is imperative that you inspect all Products you receive for any damage or other issues upon delivery, including that the Product is at a frozen temperature. To maintain the quality and integrity of the Products, you should immediately remove the food from the box and place in the freezer. From the time of delivery, the condition and consumption of the Products are solely at your risk, and you are solely responsible for the proper handling, preparation, storage, use and consumption of the Products upon delivery. For more information on safe handling, please visit www.rawrawpetfood.com

If you are not at home when your delivery arrives, the carrier will leave the package at the door wherever is feasible or customary for your location. We encourage you to provide specific delivery instructions in your account section, but we cannot guarantee that the carriers will follow them. Our food is designed to remain fresh for multiple hours after delivery but, depending on the season and temperature in your area at the time of delivery, you should plan in advance for proper storage. Y